Blog Posts

4 steps to gathering user feedback from social media

Imagine being in a room filled with people who have used your product and people who may use it in the future. Would you just lurk in the corner and listen to what they have to say, or join the conversation, learn about their pain points and ask for their thoughts on the product? The social media revolution of the last decade provides product managers with numerous ways to do all of the above. In order to stay in touch

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